Meridian Assurance AI Contact Centre · Motor & Medical

Deepgram + ElevenLabs + GPT · Kuala Lumpur

Click the mic to call

English or Bahasa Malaysia · Claims & roadside 24/7 · +60 3 2118 0000

start a call first
Connection
Call ID
Turns
0
STT
LLM TTFT
TTS TTFB
Total

Language

Awaiting voice
confidence —

Call State

Intent
unknown
Sentiment
neutral
Trust
anonymous
Resolution
in_progress
Member
Policy
Claim

Then vs Now

Tool Calls

Human Receptionists

Handoff Brief